Frequently asked questions
How quickly can I get a quote for a new boiler installation?
We strive to provide quotes promptly. Contact us via phone, email or messaging for a consultation and you'll receive a personalised quote in no time.
What types of heating systems do you specialise in?
We specialise in various heating systems such as gas and oil, including boilers. We can recommend the best solution tailored to your needs.
Do you offer emergency repair services?
Yes, we understand that when there is an emergency it needs to be attended to as soon as possible. If you have a burst pipe, major leak or no water, contact us and we will do our best to provide and swift and efficient repair service.
Are you engineers qualified and certified?
Yes, our engineers are trained to the highest standards and hold the relevant certificates. We are gas safe registered and details of this can be found on the gas safety website.
Do I need to be home during your visit?
Ideally yes, but if that is not possible, we can arrange access and keep you updated throughout the job.
What maintenance services do you offer for boilers?
We provide comprehensive maintenance services include annual boiler servicing, cleaning and efficiency assessments to ensure your boiler operates at its best.
What types of boilers do you install?
We work closely with Glow Worm Energy installing high quality and energy efficient Glow Worm boilers that include a 10 year manufacturers warranty.
How often should I service my boiler?
We recommend servicing your boiler once a year to ensure it runs efficiently and safely.
How soon can you come out?
For emergencies, we aim to arrive within 1-3 hours. For scheduled work, we typically book appointments within a few days.
What happens if there's a problem after the job?
If any issues arise, simply contact us - we'll return to resolve it as quickly as possible.
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